• Appraisal Reviewer II

    Job Locations US-CA-Los Angeles
    Credit Administration
  • Overview

    The Appraisal Reviewer II is responsible for ordering and reviewing commercial and residential real estate appraisals, and performing evaluations and validations.


    Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA(Gramm-Leach-Briley Act), Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), Dodd–Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act.


    •  Orders appraisals of commercial and residential real estate,  for Bank personnel.
    • Competently understands a moderate level of complexity of real estate taken as collateral by the Bank. Must be able to advise Bank personnel on matters of type of appraisal, types of values needed, required valuation scenarios, and/or environmental reports.
    • Must be able to communicate requirements to external fee appraisers, and external environmental engineering firms, and know which service providers are most appropriate for a particular assignment.
    • Performs technical and administrative reviews of commercial and residential real estate appraisals,  for compliance with law and policy, and for reasonableness and quality.
    • Performs moderate level of complexity Evaluations and Validations.
    • Consults with Bank personnel on all matters of real estate valuation, market data..
    • Resolves valuation differences/discrepancies between appraisers and loan production staff while maintaining Appraiser Independence.
    • Maintains knowledge of real estate value trends and property developments to ensure valuations conform to current market conditions.
    • Trains and provides assistance to other teammates in Credit Administration, Commercial and Consumer Lending (Real Estate) and other related departments
    • Assists the Chief Appraiser with maintenance and quality control of the Bank’s Approved Appraiser list.
    • Maintains effective relationships with external fee appraisers and other vendors.
    • Adheres to all applicable laws and regulations governing bank operations, including compliance with BSA/AML Policy and Procedures.
    • Assists with other work/projects as needed.
    • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
    • Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
    • Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
    • Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
    • Performs duties specific to the position and other functions as assigned.


    These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.


    • Bachelor’s degree and at least five or more years of experience in an appraisal department or firm, or in commercial real estate lending; or an equivalent combination of education and work related experience Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. A minimum of three years of commercial review experience as a licensed bank reviewer is preferred. Certified General Real Estate Appraisal license is required.
    • Speaking, reading and writing in Korean is a plus.
    • Ability to deliver bilingual customer service in Korean, Gujarati, Urdu, Hindi, Chinese, Vietnamese, or Spanish is a plus. 
    • Demonstrated working knowledge of regulations affecting the appraisal industry to include FIRREA, USPAP and the Interagency Guidelines.
    • Demonstrated working knowledge of the practical aspects of real estate appraisal.
    • Previous experience or working knowledge of databases like Costar, MLS, Loopnet.com preferred.
    • Proficient computer skills relevant to Microsoft Office Suites.
    • Excellent customer service skills.
    • Proven analytical skills.
    • Well organized.
    • Attention to detail.
    • Strong organization and project management skills.
    • Ability to work independently, with minimum supervision, as well as within a team environment.
    • Intermediate skills in computer terminal and personal computer operation, mainframe computer system, word processing, typing and spreadsheet software programs to meet the needs of the position.
    • Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
    • Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees 
    • Thorough understanding of management procedures; ability to plan department or Company activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Company activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).
    • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
    • Ability to work with no supervision while performing duties.
    • Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

    We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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