• Customer Service Associate

    Job Locations US-TX-Houston
    Retail Branch
  • Overview


    The  Bank Teller will be hired on as a Customer Service Associate is responsible to receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties.








    • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
    • Cashes checks and pays out money after verification of signatures and customer balances.
    • Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
    • Place holds on accounts for uncollected funds.
    • May be responsible for ordering daily supply of cash and counting incoming cash.
    • Balances currency, coin, and checks in cash drawer at end of shift.
    • Attempts to resolve issues and problems with customer's accounts.
    • Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
    • Performs specialized tasks such as preparing cashier's checks, personal money orders, and order bank cards and checks for customers.
    • Accepts loan payments
    • Explains and promotes bank products and services to customers.
    • Record all transactions promptly, accurately and in compliance with bank procedures
    • Promotes and cross-sells other establishment products and services as appropriate to customer requirements.
    • Generates new business to assist in meeting establishment profitability goals 




    • High school diploma or equivalent; and a minimum of three to six months cash handling experience, or equivalent combination of work experience/education which may include accounting, balancing or customer service





    We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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